Requests and quotations
A public enquiry or workspace request is sent for review. It does not reserve inventory or confirm a fare, visa, hotel, transfer or other service. Review the quote’s scope, currency, validity, inclusions and conditions before approving.
Kridiya coordinates travel through the relevant airline, supplier, consolidator or ticketing partner and does not issue tickets under its own IATA accreditation.
Approvals, payments and confirmation
Accepting a quote does not confirm a booking or hold availability. Bookings are prepaid: unless Kridiya agrees written credit terms, cleared funds must reach the account or payment channel shown in the payment request before Kridiya instructs a supplier to confirm or issue a service. A purchase order does not provide credit or replace payment. Before paying, review the amount, currency, payment method, supplier conditions and any separate Kridiya service fee, including whether that fee is refundable. Sending proof of payment starts a review; proof of payment does not mean funds have cleared. Wait for booking confirmation and check the travel documents provided.
Changes, cancellations and entry requirements
Availability, additional cost, cancellation and refund conditions vary by supplier and booked product. Ask the desk to explain the applicable conditions before confirming a purchase or change. Visa and entry decisions are made by the relevant authorities; assistance with an application does not guarantee approval.
Company responsibilities
Provide accurate company and traveller details, use your own authorised account and review travel documents promptly. Discuss any company policy, approval limit or LPO requirement before the booking is arranged.
Questions about an agreement
Contact the corporate desk for a copy or explanation of the quote, supplier conditions or company agreement relevant to your request. This overview does not replace those specific documents.