1. Apply for a company account
Send your company details, travel needs, billing contact and approval requirements. We’ll review the application and arrange access for your team.
2. Send your travel requirements
Add the route, dates, number of travellers, budget and any deadlines. Existing clients can use the company workspace; new clients can use the travel request form.
3. Review the options
The desk checks the requirement and prepares a quote. Review inclusions, validity, baggage, change conditions and exclusions. Ask for a revision before approving if anything is unclear.
4. Approve the quote and arrange payment
Your company’s approver accepts the quote. Bookings are prepaid: the desk confirms receipt of payment before arranging the service, subject to availability. A purchase order does not replace payment. Wait for booking confirmation before treating the trip as booked.
5. Receive confirmation and documents
Check the booking confirmation, tickets and vouchers. Let the desk know promptly if a name, date or itinerary detail needs correcting.
6. Request changes and review records
Quote the booking reference when requesting a change. Your company’s finance contact can review receipts and monthly activity reports and ask the desk about missing or incorrect records.