When the plan changes, start with the reference.

What to include in your request

• Booking reference and affected traveller
• Current contact and location
• Change needed and deadline
• Alternative routes or dates you can accept

For imminent departure, call +971 50 941 3873. Have the booking reference, requested change and deadline ready; a web enquiry alone does not confirm a change.

What happens next

1. Contact the desk

   Explain the deadline and which alternative dates or routes you could accept.

2. Review alternatives

   Review available alternatives and the cost of changing.

3. Check revised documents

   Use the revised itinerary or ticket once the supplier has confirmed the change.

Approval and confirmation

Changes depend on supplier availability and the original booking conditions. Any additional cost must be approved and paid before the change is completed. Refund eligibility and timing depend on the supplier.