Ground travel

Make the arrival part of the plan.

Airport pickups, hotel transfers and journeys for company guests with clear pickup details and traveller contacts.

What to include in your request

  • Pickup and drop-off addresses
  • Flight number and local date/time
  • Passengers and luggage
  • Traveller contact and assistance needs

Include the local arrival time and amount of luggage so we can check an appropriate vehicle and pickup arrangement.

What happens next

  1. Match the vehicle

    Confirm vehicle and pickup requirements.

  2. Agree pickup details

    Review the pickup point, price, waiting allowance and change conditions.

  3. Check meeting instructions

    Receive supplier-confirmed meeting instructions.

Approval and confirmation

Vehicle availability, waiting time and change charges are confirmed in the quote. Transfers are prepaid; an LPO does not provide credit. Check the confirmed pickup instructions before travelling.

Read the changes and documents guide