Help with existing bookings

When plans change, speak to your travel advisor.

Need to change a flight, hotel stay or transfer? Share your booking reference and new requirements so we can check the options.

Tell us what has changed

  1. Send the booking reference, traveller name, requested change and the date or time by which you need an answer.

  2. We’ll check the provider’s conditions, availability and any additional charges before you decide.

  3. A change is not confirmed when you send the request. Wait for confirmation and updated travel documents before relying on the new arrangements.

Help with your itinerary

  • Urgent travel changes: Ask about rerouting, new dates or cancellations. Availability and charges depend on the booking conditions.
  • Airport transfers: Tell us if a flight or pickup time changes so the transfer arrangements can be checked again.
  • Executive travel support: Discuss revised meeting times, onward connections and other changes with the authorised travel arranger.
Work with Kridiya

Discuss your company’s travel

Tell us your main routes, travel frequency and who arranges trips. We’ll discuss the account with you.

Apply for a company account